General FAQ

General FAQ

United Tote Company is a premier supplier of pari-mutuel products and services serving the racing and gaming industries since 1955. Most recently we launched United Tote Gaming and expanded out product and service offerings to include the nascent sports betting industry.

United Tote Gaming  specializes in the manufacturing and distribution of self-service sports betting kiosks, loyalty kiosks, and gaming terminals throughout North America and the world.

The cornerstone of our reputation is delivering attractive hardware, strategies, and support solutions to elevate player experience, all while simplifying operational needs.

Our customers span across several segments including global platform and software providers to commercial and tribal casinos as well as individual retail locations. We welcome the opportunity to work with any partner in a regulated sports betting market.

United Tote is a leader in ensuring compliance and licensure throughout regulated sports betting jurisdictions in both the US and beyond.

Our internal legal and compliance teams work diligently to ensure regulations are adhered to in each respective jurisdiction. Our commitment to our partners is that we will always remain compliant, work tirelessly to ensure licensure as new jurisdictions become available, and support their compliance teams with any needs they may have.

We welcome any and all design requests. Whether it is a simple component request, or a full ground-up design-build, we are here to help.

United Tote has fulfilled all customer orders throughout the pandemic despite the global supply chain challenges. We have been able to do this by working daily with our customers, vendors, and carriers to overcome the challenges of component shortages, price increases, and logistical concerns. 

We do and it is our belief that our best-in-class service and support far surpasses our competition. Our team stands at the ready to support our partners before, during, and after the sale.

When service is required, United Tote has international service teams that can be quickly deployed. We understand how important it is to keep all hardware operating in optimal condition. Our optional 72-hour On-Site Service Guarantee allows one of our licensed and experienced technicians to be onsite with short notice to ensure minimal downtime.

Elevate the experience for your operators and bettors.