Troubleshooting Guides

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RMA Process

Prior to submitting a RMA request please first reference the Service Manual for trouble shooting techniques. If the issue remains, please click on the following link to initiate a service ticket and one of our Technical Specialists will respond to you as soon as possible. 

Upon notification we ensure all requests will be handled in a timely manner, components will be sent quickly to minimize service interruptions, and any additional documentation will be requested once your component issues are resolved.

If replacement parts are required, an RMA will be generated and emailed to you with detailed instructions for shipping the item(s) back to our Repair Center.

Elevate the experience for your operators and bettors.